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Companies in this industry sell soft drinks, candy, snacks and other products through vending machines that they service. Major US companies include divisions of ARAMARK and Coca-Cola; outside the US, major companies include Switzerland's Selecta, as well as the vending machine units of UK-based firms Compass Group and Sodexo.
The world is home to nearly 17 million vending machines, according to Berg Insight. Outside the US, vending machines are especially popular in Japan and the Netherlands. The market has shown significant growth in Asia/Pacific, Europe, and Latin America, according to Grand View Research. Global growth is driven by technological advancements that allow for automated, electronic transactions, such as ordering through touchscreen-enabled devices or conducting secure, cash-less, mobile payments.
The US vending machine operators industry includes about 3,900 establishments (single-location companies and units of multi-location companies) with combined annual revenue of about $7 billion.
Consumer spending and employment growth drive demand, since many vending machines are located in workplaces. The profitability of individual companies depends on effective merchandising, reliable service and maintenance, and securing prime locations. Large companies can offer a wide product selection, service large accounts, and enjoy scale advantages in purchasing, finance, and distribution. Small companies can compete effectively by serving a local market, providing superior customer service, or offering unique products. The US industry is concentrated: the top 50 companies generate just over 50% of industry sales.
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