Casual Restaurants Industry Profile

Companies in this industry provide food services in casual atmospheres to seated patrons who are served by wait staff and pay after eating. Major companies include Brinker International, Darden Restaurants, Dine Brands Global, and Outback Steakhouse (all based in the US), along with Recipe Unlimited (Canada), The Restaurant Group (UK), and Skylark Holdings (Japan).

The global foodservice market is forecast to reach about $4 trillion by 2032 at a compound annual growth rate (CAGR) of 3.3%, according to IMARC. Asia/Pacific is one of the largest markets for the global online food delivery market, according to GlobalData.

The US full-service restaurant industry, which includes casual restaurants, comprises about 250,000 establishments (single-location companies and units of multi-location companies) with combined annual revenue of about $300 billion.

COMPETITIVE LANDSCAPE

Casual restaurants are adopting new technologies and services to compete for consumers who increasingly value convenience. Mobile payments, online ordering, and home delivery are becoming more commonplace. Pricing is also becoming a more important issue as customers are able to choose from a growing variety of dining options, including pre-packaged meals from outlets such as grocery stores, convenience stores, and coffee shops. Full-service restaurants also compete with fast-food and other limited-service restaurants, fine-dining establishments, and specialty eateries. Emerging competitors such as providers of subscription meal kits could further disrupt the industry in the future.

Factors that can influence global competition in the restaurant industry include reliable access to ...