Content & Document Management Software Industry Profile

Companies in this industry develop content and document management software. Major companies include IBM and Microsoft (based in the US), along with Fabasoft (Austria), M-Files (Finland), Newgen Software (India), Objective Corporation (Australia), and OpenText Corporation (Canada).

The global document market is expected to grow at a compound annual growth rate (CAGR) of 11.2% by 2030, according to Emergen Research. The demand is driven by the need for increased efficiency in the workplace. Asia Pacific is expected to have the fastest CAGR over the period, due to government, private, and public sector initiatives.

The US content and document management software industry includes more than 13,000 establishments with combined annual revenue of about $280 billion.

COMPETITIVE LANDSCAPE

Demand is driven by the need for increased efficiency in the workplace. The profitability of individual companies depends on rapid product development. Large companies with extensive software portfolios can offer greater product integration; they also benefit from economies of scale in programming resources. Small companies can compete by addressing the needs of niche markets or focusing on emerging technologies. The industry is concentrated: the 50 largest US firms account for about 70% of revenue.

PRODUCTS, OPERATIONS & TECHNOLOGY

Companies offer major product categories that include content management systems (CMS) and document management systems (DMS). CMS applications range from simple tools for creating and publishing web content to enterprise content management (ECM) systems that allow users to store, organize, search, retrieve, and share content ...