Content & Document Management Software Industry Profile

Report Page Length: 10-12
Last Quarterly Update: 5/17/2021
SIC Codes: 7372
NAICS Codes: 511210
Chapters Include:
Industry Overview Trends & Challenges Industry Forecast
Quarterly Industry Update Call Prep Questions Website & Media Links
Business Challenges Financial Information Glossary & Acronyms
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Excerpt from Content & Document Management Software Industry Profile

Companies in this industry develop content and document management software. Major companies include IBM and Microsoft (based in the US), along with Fabasoft (Austria), M-Files (Finland), Newgen Software (India), Objective (Australia), and Open Text (Canada).

The proliferation of enterprise content is driving global expansion of the content and document management software industry. Although North America is the largest market for content management software, companies are also looking to emerging markets, particularly in Asia, for growth.

The content and document management software industry is a subset of the computer software industry, which is covered in a separate industry profile.


Demand is driven by corporate and government spending and the proliferation of digital content. The profitability of individual companies depends on rapid product development. Large companies with extensive software portfolios can offer greater product integration; they also benefit from economies of scale in programming resources. Small companies can compete by addressing the needs of niche markets or focusing on emerging technologies.


Companies offer major product categories that include content management systems (CMS) and document management systems (DMS). CMS applications range from simple tools for creating and publishing web content to enterprise content management (ECM) systems that allow users to store, organize, search, retrieve, and share content and documents across large organizations. Similarly, DMS products include standalone tools that address specific tasks such as records management, as well as integrated document management systems that are ...

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