Freight Forwarding Services Industry Profile

Companies in this industry provide freight forwarding and customs brokerage services. Major companies include CH Robinson, Expeditors International, and UPS Supply Chain Solutions (all based in the US), along with CEVA Logistics (France); DB Schenker and DHL Supply Chain (both based in Germany); Kuehne + Nagel (Switzerland); Nippon Express (Japan); and Sinotrans (China).

China, Singapore, and South Korea are home to the world's busiest container shipping ports, as well as some of the busiest airports based on cargo volume, according to the World Shipping Council.

The US freight forwarding services industry includes about 22,000 establishments (single-location companies and units of multi-location companies) with combined annual revenue of about $65 billion.

COMPETITIVE LANDSCAPE

Demand is driven by domestic manufacturing output and levels of international trade. The profitability of individual companies depends on efficient operations, extensive relationships in shipper and carrier networks, and industry expertise. Large companies have advantages in account relationships and access to advanced logistics technologies. Small operations can compete effectively by serving a local market, specializing in cargo transfer with specific countries, and facilitating the transport of unusual goods. The US industry is fragmented: the top 50 companies account for 30% of the industry's revenue.

Competitive Advantages:

Modern IT - The freight forwarding industry is rapidly digitizing its operations, moving records and operations that were once handled on paper to Web-based applications. Introducing new technology can be less expensive for new companies that don't ...