Express Delivery Services Industry Profile

Companies in this industry provide express delivery and pickup of parcels. Major companies include US-based FedEx and UPS; as well as Aramex (United Arab Emirates); DHL (Germany); and Yamato Transport (Japan).

The North American market is expected to reach about $94.9 billion by 2027, according to Research and Markets. Globally, the express delivery market is expected to reach about $484.4 billion by 2030 as a result of developing e-commerce and growth in international trade services, according to PR News Wire.

The US express delivery services industry includes about 14,500 establishments (single-location firms and units of multi-location firms) with combined annual revenue of about $90 billion.

COMPETITIVE LANDSCAPE

Demand is driven by business transactions and online consumer spending. The profitability of individual companies depends on price, reliability, quality, and services. Large companies compete by offering a wide range of services. Small companies compete through specialized customer service. The industry is divided into two segments: large networked couriers capable of nationwide and international delivery, and smaller local services that transport packages within a metropolitan area. The courier segment of the US industry is highly concentrated with the top 50 companies accounting for about 95% of the industry's revenue; United Parcel Service (UPS) and Federal Express (FedEx) dominate the market. The local segment, which is much smaller, is fragmented with the top 50 companies accounting for about 45% of the industry revenue.

Barriers to entry into ...